Computer Insights is dedicated to fully supporting our customers and now are able to offer remote desktop assistance! This technology will allow the experts at Computer Insights to take control of your computer remotely to diagnose and resolve any issues you may be having.

To get QuickSupport from Computer Insights follow these 3 simple steps:

STEP 1 : Download the correct QuickSupport Software from below

Windows

Windows 95, Windows NT, Windows Vista, Windows XP, Windows 7 & Windows 8

Mac

Mac OSX 10.4+, Tiger, Leopard, Snow Leopard, Lion, Mountain Lion, Mavericks

Linux

All common linux distributions


STEP 2: Run the downloaded file to view a window similar to one of these

STEP 3: Contact a Computer Insights Customer Service Rep
  • Contact Computer Insights at (800) 539-1233 and ask for a customer service representative.
  • Once you have the customer service rep on the phone, simply inform them that your having some issues and that you would like to get some remote desktop assistance.
  • The service rep will need you to tell them your ID number (and password if it is visible).
  • The qualified staff at Computer Insights will now be able to take control of your desktop and solve any issues you might be having!
  • If at any point you have difficulties setting things up, please feel free to contact us here at Computer Insights and we will walk through the process with you to help you get setup.

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