In South Florida – Prime Industrial is a Name You Can Trust

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Prime Industrial Fasteners is based in South Florida. They are a full-line distributor and exporter of fasteners and other general industrial supplies, servicing the construction, glass & glazing, general contractor, OEM, MRO, marine, and trucking industries. Prime Industrial is a fairly new company, but the owner has over 20 years of distribution experience. The result is that Prime Industrial has the understanding and capability to provide the right product at the right price across multiple markets.

Erika Reyes, President & CEO, explains, “Our mission is to progressively redefine the service standard of distributing fasteners and general industrial products by exceeding customer expectations, fulfilling ongoing market demands, and introducing innovative solutions that deliver exceptional service and equal value for our customers, suppliers and employees.”

Three Keys To Success
CUSTOMER FOCUSED – At Prime Industrial they do not simply provide customer service – they live to service their customers, by providing the services and products they need, when they need them, wherever they need them.

SOLUTION FOCUSED – At Prime Industrial they understand that their customers operate in extremely competitive environments, and they provide them with the experience, resources and capabilities needed to meet those challenges, on a daily basis, with innovative, value-based solutions.

PARTNERSHIP FOCUSED – At Prime Industrial they understand that if their customers succeed, they succeed. Their focus is not to sell you, but to provide you with the service and expertise you need to get the job done effectively and efficiently, every step of the process. At Prime Industrial, they welcome the challenges that come with assisting their customers in improving their business and responding to their ever- changing industrial product needs.

Why Prime Industrial?
Choosing a business partner is all about trust. Building that trust with customers is their number one priority. With an extensive range of products in stock, dependable same-day delivery, and a friendly, knowledgeable staff at your service, you will not find a better partner than Prime Industrial for all your fasteners and general industrial product needs. Whether it be a small or large project, a one-time purchase or a product you need on a daily basis, Prime Industrial is ready for you, when you need them.

What can Prime Industrial Do For Me?
Prime Industrial is ready to work hand in hand with your business to help you find ways to cut costs, become more efficient and create a safer work environment, through their expertise and wide range of products. They want to partner with you in making your business more profitable. The Business EdgeTM

State of the Art Technology – The Business EdgeTM
In late 2017, the company decided to amplify their customer service process, and they decided to install The Business EdgeTM, from Computer Insights, Inc. Now they can provide true world-class service to their customers. Erika said, “Now our customers are ‘blown away’ by our service. Any time they call with a question about any aspect of our relationship, they get instant answers. Our customers tell us that we are the easiest vendor that they have to work with. The Business EdgeTM has truly helped us achieve our goal of having the edge over all the other distributors out there.”

Your Prime Solution For All Your Fastener Needs
Prime Industrial has an extensive range of fasteners in various grades, finishes and material. In addition, they carry industrial tools, accessories and supplies.

Product Lines

• Bolts, Nuts, Washers
• Self-Tapping Screws
• Self-Drilling Screws
• Sockets
• Machine Screws
• Drywall Screws
• Expansions and Anchors
• Threaded Rod and Strut
• Pins and Loads
• Power Tools
• Drill Bits, Drive Bits
• Abrasives, Cutting Wheels and Tools ¤ Adhesives and Sealants
• Safety Wear
• …and many more

Serving Southeast Florida
Their primary service area includes, Miami-Dade, Broward, Monroe and Palm Beach County. In Southeast Florida, Prime Industrial is the supplier that can do it all.

This article appeared in Distributor’s Link Magazine, Fall 2019

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